Data Deletion – Smart Lead CRM

Data Deletion Instructions – Smart Lead CRM

Effective date: August 6, 2026

Overview

Smart Lead CRM is operated by Queens Car Rental. If you are a customer who contacted us through WhatsApp, our website, or another channel, you may request deletion of your personal information held in our CRM.

What data may be stored

  • Name, phone number, and email address
  • WhatsApp message history related to your enquiry
  • Travel or booking enquiry details
  • Lead source and marketing attribution data

How to request deletion

To request deletion of your data, contact us using one of the methods below. Include your name and the phone number or email used when you contacted us.

Email: [email protected]
WhatsApp: +91 88844 77768
Website: https://queenscarrental.com/

What happens after your request

  1. We will verify your identity using the phone number or email on file.
  2. We will delete or anonymize your CRM records within 30 days, unless we must retain certain data for legal, tax, or accounting reasons.
  3. We will confirm by email or WhatsApp when deletion is complete.

Facebook / Meta users

If you connected through Facebook Login or WhatsApp Business Platform, you may also remove app access in your Facebook settings:

Facebook → Settings & privacy → Settings → Business integrations → remove WhatAp Lead CRM.

Removing the app does not automatically delete data already stored in our CRM. Please still contact us using the steps above if you want your records deleted.

Business administrators

If you are the business using Smart Lead CRM, you can delete lead and conversation records directly in WordPress under Smart Lead CRM → Leads.

Contact

Queens Car Rental
Email: [email protected]
Website: https://queenscarrental.com/

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